In real estate, communication can make or break a transaction. We spend our days negotiating, collaborating, and problem-solving — but every so often, you come across a tone that makes you pause. A text, an email, or a comment that begins with “It’s quite simple…” or “You should already know this.” Patronizing. Dismissive. And completely unnecessary. Where Does It Come From? Over time, I’ve realized this kind of tone usually says more about the person using it than the one re

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